What Is Sop In A Restaurant?
SOP in a restaurant stands for Standard Operating Procedures. These are sets of guidelines and protocols that are followed by the employees of a restaurant to ensure consistency in food quality, service, customer experience, and safety standards. SOPs can cover everything from how to greet customers, how to prepare food, how to clean utensils and surfaces, and how to handle customer complaints. Following SOPs helps restaurants maintain a high level of efficiency and consistency, while also providing a safe environment for both employees and customers.